At Trend Accessories, we want you to be completely satisfied with your purchase. If for any reason you are not happy, our Return & Refund Policy explains how you can return items and request refunds.
1. Returns Eligibility
- Items must be unused, unworn, and in original packaging
- Returns must be initiated within 30 days of the delivery date
- Personalized or custom-made items cannot be returned unless they arrive damaged or defective
2. How to Initiate a Return
- Contact us via email at info@TrendAccessoriesllc.com with:
- Order number
- Item(s) you wish to return
- Reason for return
- Our team will provide instructions for shipping your return
3. Return Shipping
- Customers are responsible for return shipping costs, unless the item is defective or damaged
- We recommend using a trackable shipping method to ensure your return is delivered safely
4. Refunds
- Once we receive and inspect your returned items, we will notify you of the refund status
- Approved refunds will be issued to the original payment method within 7–10 business days
- Original shipping costs are non-refundable, except in cases of defective or incorrect items
5. Exchanges
- Currently, we do not offer direct exchanges
- To exchange an item, please return the original item for a refund and place a new order
6. Damaged or Defective Items
- If your order arrives damaged, defective, or incorrect, please contact us immediately at info@TrendAccessoriesllc.com
- Include a photo of the item and packaging to help us resolve the issue quickly
7. Contact Us
If you have questions about returns, refunds, or our policy, please reach out:
đź“§ Email: info@TrendAccessoriesllc.com
📍 Address: 2072 Stonewall Trl, Florence, KY 41042